Frequently Asked Questions

Everything you need to know about Laptop Brunch

Credits & Billing

Check-In & Badge

Discounts & Benefits

WiFi & Workspace

Reservations & Seats

Order Direct Now

Networking & IRL Mode

Private Events

For Restaurants

Teams & Corporate

Influencer Program

Account & General

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Frequently Asked Questions

Credits & Billing

How do credits work?

What happens if I stay longer than expected?

What membership plans are available?

Can I buy extra hours?

Do unused hours roll over?

How is time billed per visit?

Check-In & Badge

How do I check in at a restaurant?

What is the member badge?

How do I get back to my badge if I navigate away?

How do I check out?

What if I forget to check out?

Discounts & Benefits

What discount do I get as a member?

How do I use my discount?

Do restaurants also offer anytime discounts?

Can I use my membership at any location?

WiFi & Workspace

How are WiFi speeds reported?

What does the Laptop Score mean?

What are 'laptop hours'?

Will I get the WiFi password when I check in?

Reservations & Seats

Can I reserve a laptop seat?

What if the restaurant is full?

Order Direct Now

What is 'Order Direct Now'?

Is there an extra charge for ordering through the app?

Networking & IRL Mode

What is IRL Mode?

How does matching work?

Is my networking profile public?

Private Events

Can I book a private event at a restaurant?

What types of events can I host?

For Restaurants

How can my restaurant join Laptop Brunch?

What does it cost for restaurants?

Teams & Corporate

Does Laptop Brunch offer team plans?

How does team onboarding work?

Influencer Program

What is the Laptop Brunch Influencer Program?

How do I apply?

Account & General

How do I create an account?

Can I change my plan later?

How do I update my profile?

Is Laptop Brunch available in my city?

Still have questions?